9 Proven Ways to Attract More Customers to Your Restaurant This Christmas?

Restaurant on Christmas day

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Christmas Day is one of the busiest and most profitable times for restaurants. Families and friends gather to celebrate, creating a demand for festive meals and memorable experiences. However, the competition can be tough as many establishments try to stand out with unique offerings and promotions.

To make your restaurant the top choice, proper planning is key. Partnering with a trusted food wholesaler that offers an online ordering system and a convenient Click and Collect option can make a big difference. These tools help streamline your supply chain, ensuring you never run out of essential ingredients during the festive rush.

1.   Create a Festive Atmosphere

Transform your restaurant into a cozy winter wonderland your customers will love! A cosy and festive atmosphere sets the tone for Christmas celebrations. Decorate your restaurant to reflect the holiday spirit.

  • Use Christmas-themed ornaments, fairy lights, and table centerpieces to create a welcoming vibe. For example, you can place mini Christmas trees on each table or hang wreaths by the entrance.
  • Play soft Christmas music to enhance the mood. Popular tracks like Silent Night or Jingle Bells can evoke nostalgic feelings.
  • Dress your staff in themed uniforms. Consider Santa hats, festive aprons, or even reindeer antlers. This small touch makes the experience more memorable for customers.

2.   Offer Special Christmas Menus

A festive menu is a great way to attract diners looking for something unique.

  • Create an exclusive menu featuring Christmas classics like roast turkey, cranberry sauce, and mince pies. Add festive beverages such as mulled wine or eggnog.
  • Use popular frozen ingredients from your wholesaler to prepare dishes quickly and efficiently. For example, frozen peas and carrots can save time in the kitchen while ensuring consistent quality.
  • Offer family-style meals for larger groups. For instance, a set menu for four people that includes a starter, main course, and dessert.

3.   Run Festive Promotions

Run Irresistible Festive Promotions.

  • Christmas is the perfect time to attract diners with exclusive deals.
  • Promote enticing offers like, ‘3-Course Christmas Dinner for Two at Just £29.99!’ on social media and email campaigns.
  • Consider family-friendly perks, such as Kids Eat Free or a free dessert for early bookings.
  • For added convenience, offer pre-ordered Christmas meals through Click and Collect, giving customers a hassle-free way to enjoy your festive dishes.

4.   Leverage Online Marketing

Effective online marketing can amplify your restaurant’s visibility during the holiday season.

  • Share your Christmas specials on platforms like Facebook, Instagram, and via email newsletters. Include enticing photos of your festive dishes.
  • Post behind-the-scenes videos of your preparations, such as decorating the restaurant or cooking the holiday menu. This adds a personal touch.
  • Encourage early bookings by highlighting limited seating. Use phrases like, “Reserve your table now! Limited spots available for Christmas Day.”

5.   Partner with a Trusted Food Wholesaler

Having a reliable supplier can help you meet the demands of the Christmas rush.

  • Choose a wholesaler with an online ordering system for easy access to a wide range of frozen and chilled products for example Freshways Click and Collect.
  • The Click and Collect option ensures quick pickups, saving time during busy periods.
  • Stock up on frozen items like pre-prepared desserts, vegetables, and appetisers. These are lifesavers when you need to serve large crowds efficiently.

6.   Cater to Takeaway and Delivery Customers

Not everyone dines out on Christmas. Many prefer enjoying restaurant-quality meals at home.

  • Offer takeaway options with a festive twist, such as a pre-packaged Christmas dinner box.
  • Use frozen foods from your wholesaler to prepare heat-and-serve dishes for delivery. For example, frozen Yorkshire puddings or stuffing balls.
  • Promote your takeaway and delivery services on social media. Highlight the ease of ordering through your website or phone.

7.   Host Special Events or Entertainment

Make your restaurant a destination for Christmas celebrations.

  • Arrange live Christmas carols or hire a Santa to interact with children.
  • Host themed events like a Christmas Eve buffet or a festive brunch on Christmas morning.
  • Include activities for kids, such as a craft corner where they can make Christmas cards or ornaments. This makes your restaurant family-friendly.

8.   Focus on Exceptional Customer Service

Great service leaves a lasting impression and encourages repeat visits.

  • Train your staff to handle the holiday rush with a cheerful and helpful attitude. For instance, teach them to recommend festive dishes to undecided customers.
  • Offer small festive gestures, like complimentary Christmas crackers on the table or a free glass of mulled wine.
  • Ensure efficient service by prepping ingredients in advance. Frozen vegetables or ready-made sauces can reduce kitchen delays.

9.   Encourage Social Sharing

Encourage your customers to spread the word about their experience.

  • Create Instagram-worthy dishes and decor that inspire diners to take photos. For example, serve desserts with edible Christmas-themed decorations.
  • Use a festive hashtag like #ChristmasAtYourRestaurant and run a photo contest. Offer a free meal to the winner.
  • Ask satisfied customers to leave online reviews. Incentivise reviews with discounts on their next visit.

Read More: Tips for Keeping your Restaurant Staff Motivated

Conclusion

Christmas Day offers an excellent opportunity to attract more customers and boost your restaurant’s sales. By creating a festive atmosphere, offering special menus, running promotions, and leveraging online marketing, you can stand out from the competition.

Don’t just survive the Christmas rush—thrive! Partner with a trusted food wholesaler and implement these strategies to make your restaurant the star of the holiday season. Start planning today!

Implement these strategies and make this Christmas a successful one for your restaurant.

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